If you are ever with an elderly loved one and they get a Medicare call, hang up, hang up right away. It’s the pinnacle (in my experience) of the banality of evil Then like I said, it’s awfully convenient to just stay silent and count the cash. It’s not that Facebook inherently plans to maximize peoples outrage, it’s just their metrics chasing makes them the most money by finding these patterns. Not only does this give you a skewed view of the world, but it rewards the people spreading misinformation and rage bait. Because as it happens what keeps peoples attentions the most effectively is sensational posts and polarizing posts targeting peoples outrage. Seems innocuous at first until you realize this is where radicalization and spread of misinformation happens.
Take for example chasing the average session length metric, ie how long you’re likely to stay on Facebook at any given time. Perhaps people have a more comic book style evil corporation in mind but in Facebook coercion happens with performance reviews, strict metrics chasing, and not talking about the broader implications of those metrics.
You cannot talk openly about concerns of the effects of Facebook as an engineer without vague references of it showing up in performance reviews. What struck me most is the culture of silence there. That Facebook is every bit as horrible as people think it is.
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